Sales Policy

Effective Date: January 8, 2025

Thank you for choosing to shop with MONTLITE UNIE! This Sales Policy outlines the terms and conditions under which sales transactions are conducted on our website https://montliteunie.com. By making a purchase from our website, you agree to the following terms.

1. Product Availability

  • Product Listings: All products listed on MONTLITE UNIE are subject to availability. While we strive to maintain accurate stock levels, there may be times when an item is unavailable due to high demand or supply chain issues.
  • Backorders: In the event that a product is out of stock, we will notify you promptly. You may choose to either wait for the item to become available or cancel your order.

2. Order Process

  • Order Placement: When you place an order on our website, you will receive an Order Confirmation email. This email confirms that we have received your order. However, it does not signify that your order has been accepted or processed.
  • Order Acceptance: Your order is only considered accepted once it has been processed and shipped. If there are any issues with your order, we will contact you to resolve the situation.
  • Pricing: All prices listed on the website are in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure that our prices are accurate, but errors may occur. If a pricing error is found after you place an order, we will contact you with the correct price and allow you to confirm or cancel your order.

3. Payment Terms

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and PayPal. Payment must be made in full at the time of purchase.
  • Payment Authorization: By providing your payment information, you authorize us to charge the full order amount, including applicable taxes and shipping fees.
  • Fraud Prevention: We reserve the right to cancel any orders that appear to be fraudulent or involve suspicious activity.

4. Shipping

  • Shipping Methods and Costs: We offer different shipping options based on your location and preference. Shipping costs are calculated at checkout, and delivery times vary based on the shipping method chosen.
  • Shipping Confirmation: Once your order has been shipped, you will receive a Shipping Confirmation email with tracking details.
  • Shipping Restrictions: At this time, we only ship within the United States. We do not offer international shipping unless otherwise stated.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and will be included in your total order amount at checkout. The applicable rate is determined by the state or locality where the product is shipped.
  • Customs Duties: If we begin offering international shipping in the future, the customer will be responsible for any customs duties, taxes, or other charges imposed by their country.

6. Cancellations and Modifications

  • Order Cancellations: If you wish to cancel your order, please contact us immediately. Once an order has been processed or shipped, it cannot be canceled, and you will need to follow our Refund and Returns Policy for any issues with the order.
  • Order Modifications: If you need to make changes to your order, such as updating the shipping address or product selection, please contact us as soon as possible. Once the order has been processed or shipped, we may not be able to modify it.

7. Returns and Refunds

  • Return and Refund Eligibility: Our Refund and Returns Policy applies to all purchases. To qualify for a return or refund, the item must be in its original condition and packaging.
  • Return Process: Returns must be initiated within 30 days of receiving your order. Please refer to our Refund and Returns Policy for detailed instructions on how to process a return.
  • Refunds: Refunds will be issued to the original payment method once the returned items are received and inspected. Please allow up to 7 business days for processing.

8. Customer Support

  • If you have any questions about your order, our products, or need assistance, our customer support team is available to assist you. You can contact us via:

9. Limitation of Liability

  • MONTLITE UNIE is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use any product purchased from our website.
  • Our liability is limited to the price of the products purchased and excludes any claims for damages.

10. Changes to the Sales Policy

  • MONTLITE UNIE reserves the right to update or change this Sales Policy at any time. Any changes will be posted on our website with the updated Effective Date. It is your responsibility to review this policy periodically.

11. Governing Law

  • This Sales Policy shall be governed by and construed in accordance with the laws of the state of Louisiana, without regard to its conflict of law principles. Any disputes or claims arising from this policy will be subject to the exclusive jurisdiction of the courts in Louisiana.

This Sales Policy is effective as of January 8, 2025.