Shipping Policy

Effective Date: January 8, 2025

Thank you for choosing MONTLITE UNIE! This Shipping Policy outlines our shipping procedures, delivery times, and related terms for all orders placed on our website https://montliteunie.com. By completing a purchase on our website, you agree to the following shipping terms.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. The available shipping options will be presented to you during the checkout process, based on your shipping address. Our shipping partners include USPS, FedEx, and UPS.

2. Processing Time

  • All orders are processed within 1-2 business days from the date of order confirmation, excluding weekends and holidays.
  • Once your order is processed, it will be handed off to the shipping carrier for delivery. Please note that order processing time does not include the actual shipping or delivery time.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on your shipping address and the shipping method you select.
  • Shipping fees vary by delivery location and the size or weight of the products.
  • Free shipping may be offered on select orders or during promotional periods. Specific terms and conditions for free shipping will be provided at checkout or on promotional announcements.

4. Delivery Times

  • Standard Shipping: Delivery times for standard shipping usually range between 3-7 business days, depending on your location.
  • Expedited Shipping: Expedited shipping options are available for faster delivery. Delivery times typically range from 1-3 business days, depending on your location and selected shipping method.
  • Overnight Shipping: If available, overnight shipping ensures delivery by the next business day. This option is limited to certain locations.

Please note that all delivery times are estimates, and actual delivery times may vary due to external factors such as weather conditions, carrier delays, or other circumstances beyond our control.

5. Shipping Restrictions

  • Domestic Shipping: We currently offer shipping to addresses within the United States only. We do not offer international shipping at this time.
  • P.O. Boxes: We may not be able to ship to P.O. Boxes for certain shipping methods. Please ensure your shipping address is complete and accurate to avoid delays.

6. Order Tracking

Once your order has been processed and shipped, you will receive a Shipping Confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

7. Missed or Late Deliveries

  • If you miss a delivery, please contact the carrier directly to reschedule the delivery or pick up your package at the designated location.
  • MONTLITE UNIE is not responsible for delays caused by the shipping carrier or factors beyond our control, such as weather, strikes, or natural disasters.
  • If a package is lost or damaged during transit, please contact the carrier directly for assistance. If you need help, you can also reach out to our customer service team.

8. Address Changes and Errors

  • Please ensure that your shipping address is accurate when placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
  • If you need to change the shipping address after placing an order, please contact us immediately. If the order has already been processed or shipped, we may not be able to make changes.

9. Shipping to Multiple Addresses

Currently, we only allow shipments to one address per order. If you wish to ship to multiple addresses, please place separate orders for each delivery location.

10. Order Cancellations

If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once the order has been processed or shipped, we cannot cancel it, but you may follow our Refund and Returns Policy to initiate a return once the item is received.

11. Customs Duties and Taxes

  • For domestic orders, applicable sales tax will be included in the total amount at checkout, based on your shipping address.
  • If we begin offering international shipping in the future, the customer will be responsible for any customs duties, taxes, or fees imposed by their country of residence.

12. Contact Us

If you have any questions about shipping, delivery, or order status, please feel free to contact us:

MONTLITE UNIE
401 Hackberry Ave, Mamou, Louisiana (LA), 70554
Phone: (337) 468-5926
Email: info@montliteunie.com
Website: https://montliteunie.com

This Shipping Policy is effective as of January 8, 2025.